Privacy Policy
1. Introduction
Woriso Tihuze ("we," "us," or "our") operates the website woriso-tihuze.info and provides mobile dog grooming services in the Cincinnati, Ohio area. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website or contact us about our services.
This policy is intended to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and to meet the requirements of Google's advertising policies. By using this website, you acknowledge that you have read and understood this Privacy Policy.
We take the privacy of our clients and website visitors seriously. This document is written in plain language to make it easy to understand what data we handle and why. If you have questions not answered here, our contact information is in Section 12.
2. Information We Collect
We collect information in two ways: directly from you when you interact with us, and automatically through your use of the website.
2.1 Information you provide directly
When you fill out the contact form, send us an email, or call us, you may provide your name, email address, and a message. If you are booking a grooming appointment, you may also provide your street address (so the van can reach you) and details about your dog such as breed, weight, and coat type. We do not collect financial payment information directly through this website.
2.2 Information collected automatically
When you visit woriso-tihuze.info, our hosting infrastructure may automatically record certain technical data: your IP address, the type of browser you are using, the pages you visit on our site, the time and date of your visit, and the referring URL that brought you here. This information is used for operational and analytical purposes as described below.
2.3 Information from cookies
Our website uses cookies and similar browser storage mechanisms. The specific types, categories, and purposes of cookies we use are described in detail in our Cookie Policy. You can manage your cookie preferences at any time using the consent tool available on this site.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to inquiries. When you contact us through the form, email, or phone, we use your contact information to reply. This is the primary use of information you provide directly.
To schedule and fulfill grooming appointments. Your name, address, and dog information are used to coordinate the grooming visit - confirming the booking, navigating to your location, and tailoring the groom to your dog's needs.
To send appointment-related communications. This includes confirmation messages and the post-groom photo text. We do not send marketing messages unless you have separately opted in to receive them.
To improve the website. Automatically collected usage data helps us understand which pages are most useful, identify technical issues, and improve the overall experience for visitors.
To comply with legal obligations. We may retain or disclose information when required by applicable law, regulation, or legal process.
We do not use personal information to make automated decisions that have legal or similarly significant effects on you.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
Contact form submissions and email correspondence are retained for up to 24 months to facilitate follow-up and maintain a record of service communications. Appointment records including your address and dog details may be retained for a longer period if needed for business continuity or legal compliance.
Automatically collected website usage data is typically retained for no longer than 26 months in analytics platforms, after which it is aggregated or deleted.
You may request deletion of your personal information at any time by contacting us at the address in Section 12. We will respond within a reasonable timeframe and honor deletion requests to the extent permitted by law.
7. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. Our website uses HTTPS encryption for data transmitted between your browser and our servers.
However, no method of internet transmission or electronic storage is entirely secure. We cannot guarantee absolute security and encourage you to use caution when sharing personal information online. If you believe your information has been compromised, please contact us immediately.
8. Your Rights
Depending on your state of residence, you may have certain rights regarding your personal information. These rights are described below. Note that some rights are subject to verification of your identity before we can fulfill them.
Right to know. You may request information about what personal data we hold about you, including the categories of data, the sources from which it was collected, and the purposes for which it is used.
Right to access. You may request a copy of the specific personal information we hold about you.
Right to deletion. You may request that we delete personal information we hold about you, subject to certain exceptions (for example, information we are required to retain by law).
Right to correction. If personal information we hold about you is inaccurate, you may request that we correct it.
Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. Nonetheless, you may exercise this right by contacting us, and we will confirm our practices.
To exercise any of these rights, contact us at [email protected] or by mail at 8 E 4th St, Cincinnati, OH. We will respond within 45 days as required by applicable law. We will not discriminate against you for exercising these rights.
9. Children's Privacy
This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly. For users between 13 and 18, we encourage parental guidance when using online services.
10. California Residents
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include the right to know, access, delete, and correct your personal information, the right to opt out of the sale or sharing of personal information, and the right to limit the use of sensitive personal information.
We do not sell personal information as defined by the CCPA. We do not share personal information for cross-context behavioral advertising purposes. California residents may submit requests to exercise their rights by contacting us at [email protected]. We will acknowledge your request within 10 business days and respond within 45 days.
California's "Shine the Light" law (Civil Code Section 1798.83) permits California residents to request information about disclosures of personal information to third parties for their direct marketing purposes. We do not make such disclosures.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes your acknowledgment of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or want to report a privacy concern, please contact us:
Woriso Tihuze
8 E 4th St, Cincinnati, OH
Email: [email protected]
Phone: +1 513-651-5500
We aim to respond to all privacy-related inquiries within a reasonable timeframe.